Care Management Tools
Care Management Alerts and Dashboards provide near real-time data, giving you up-to-date information on your patients’ care within Rhode Island’s hospital systems. This knowledge, of which you might not be aware without Care Management tools, can greatly help you to enhance care coordination. Additionally, if you are working toward quality improvement initiatives, you will have access to valuable data to help you analyze Emergency Room and Inpatient data over time, based on specific patient panels for your practice.
Information is provided based on a panel (or panels) of patients provided by your organization. Care Management Alerts and Dashboard information can then be available for your High Risk patients, additional subsets of patients with specific co-morbidities, or for your full patient population (full panel) depending on the needs of your organization.
Care Management Alerts
Each time a patient from your organization’s panel list gets admitted to or discharged from the hospital, you will receive a Care Management Alert. Care Management Alerts are email notifications sent via Direct secure email.
For more information view the Care Management Informational Flyer.
- Each time a patient from your organization’s panel gets admitted to or discharged from a participating hospital or skilled nursing facility, you will receive a Care Management Alert.
Care Management Dashboards
The Care Management Dashboard provides near real-time patient information on which patients are currently in a care facility and those who have been recently discharged. Functions include the ability to:
- View risk scores:
- Charlson Comorbidity Index – Predictor of mortality risk based on a weighted score of past chronic conditions.
- LACE index – Indicator of readmission risk based on: Length of stay / Acuity of admission / Charlson Comorbidity Index / ED – 6 mos ED visit count)
- View a list of patients’ encounters, including inpatient, emergency and outpatient
- Filter columns to define the data you need and export to Excel spreadsheet for further analysis
To learn more, read testimonials describing how others are using Care Managements and Alerts in their practices.
If you have questions or need help with these services, please contact RIQIBusinessServices@riqi.org or call our support team at 888-858-4815.
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Training Videos:
- Overview (13 minutes)
- Using Dashboard Functionality (10 minutes)
Resources
UPDATES
- June 18, 2018 - Care Management Product Update including Active Panel Members Tab